At Tilray, we’re dedicated to cultivating and delivering the benefits of medical cannabis safely and reliably. Our team of PhDs, botanists and master horticulturists are industry leaders in medical cannabis research and related agricultural sciences. We’re constantly looking for different ways to make your medical cannabis experience more efficient and convenient. Here are some of the ways you benefit with us:
At Tilray, we’re constantly adding to the collection of strains in our Shop. Our registered patients who opt in to receive e-mail newsletters will be notified as soon as new strains are available. They will be the first to know about new strains and their unique characteristics.
Tilray’s products benefit from purity of soil and water, precisely determined harvest times, and minimal handling during fulfillment.
Healthcare practitioners and patients expect and deserve only the best service and products. Accordingly, we provide expedited delivery, prompt follow-up and consistent quality of each strain we harvest.
Orders received and accepted before 3:30ET/12:30PT, Monday to Friday (except holidays) will normally be processed for shipment within 2 business days. Our expedited shipping enables patients within metro areas to typically receive their orders within 2 days of shipment, barring any logistical delays.
Tilray Assurance Program
Part of our ongoing commitment to improving the patient experience, the Tilray Assurance Program was created specifically for patients who do not benefit from insurance coverage for medical cannabis.
Have questions or concerns? We’re proud to offer our patients support 24 hours a day, 7 days a week. Simply dial 1-844-TILRAY1 (845-7291) or email us at firstname.lastname@example.org.
Whatever you need, we’re here to help. Because at Tilray, we’re committed to meeting patient needs, and exceeding patient expectations.